EVEREST™ Customer focused Quality, Comprehensive  & Customisable, CRM straight out of the box. Discover Everest. . .. Everest is the only customer-centric application that closes the crucial loop from problem to corrective action, enabling organizations to achieve superior customer loyalty and real continuous improvement. Slide Show Click the logo below to see a preview of Everest™ CRM features. A process you can customize. . . ¨Customer Focused Quality¨ is a unique process of continuously monitoring and resolving customer and internal concerns with integrated analysis for business process improvements.    EVEREST™ Overview Everest™ by Lynk Software is the world's leading customer-centric application for complaint handling, issue tracking and corrective action tracking. As a corporate wide or stand-alone solution, Everest synchronizes departments such as customer service, quality assurance, engineering, sales, marketing and management by facilitating communication and providing a central information system. Everest can be customized for a wide range of organizations and business processes.  The customizing options are built into the user interface, ensuring flexibility and a smooth, on-time implementation with no hidden costs.    Thin client ready! via Browser, Citrix or NTTS. Well Organized and Easy to Use Extensive Customizing Options Customer Complaint Handling Issue tracking Corrective Action Tracking 3rd Party Actions (supplier/distributor) Customer Contact Management Email Campaign Capability Email and Letter Generation Past Due and Escalation Notices Attachments of Related Documents Comprehensive Reports and Charts User Defined Queries Follows ISO and QS guidelines Return Authorization Management Field Service and Repair 8-D Methodologies   Click below for a sample of the Everest online training facilities offered.